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Managed Odoo Phone System Contact Centre Cloud Edition Subscription

Managed Odoo Phone System Contact Centre Cloud Edition Subscription

What standard features are included
✅ Standard Telephony features
✅ Multi-tenant host
📆 1 Year Contract
✅ Locally hosted at Africa Data Centre Nairobi & Raxio Data Centre Kampala
✅ Initial System Setup
✅ Initial 5 User Training
✅ Initial Yealink Phone Setup
✅ Call recording - 500 minutes per system
✅ Webrtc Client for Web , Windows, MacOS,  Android, IOS
✅ 99.99% Uptime & 24/7 monitoring
✅ Prepaid & Postpaid Billing with deposit
✅ Cloud One Pay As You Go SIP Trunk
✅ Cloud One Virtual Phone Numbers +25420790XXXX equal to number of users
👉Proof of Kenya residency required for Cloud One Phone Numbers
👉Service activation form required before activation of service
✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.
✅ Simultaneous Calls Ratio 1:1
✅ Boss-Secretary call screening
✅ Call accounting and billing with scheduled email reports
✅ Inbound Call Center with custom wallboard
✅ Outbound Call Center
✅ Voicemail Transcription: Requires integration with OpenAI or Azure Speech-to-Text Service
✅ Supported Integrations
Odoo Online, Odoo Enterprise v19 & Odoo Community (v17-18)

Special features:
✅ License fee Included
✅ Monthly , Quarterly & Annual Billing Options
✅ 3 Call Queues configuration during initial setup
✅ 3 Custom IVR Prompts during initial setup
✅ 1 bundled Discounted Support ticket per KES 5,000 worth of Odoo Phone System monthly subscription - Maximum 6 tickets / month

Optional Add-Ons
💲Up to 100+ Cloud One Virtual Phone Numbers
Optional recycling every 3 months for Debt Collection Agencies
💲 Additional Discounted Support Tickets beyond bundled tickets
💲 Load Talk time for outbound calling after initial talktime depletion

👉 We're excited to offer a 7-Day Money Back Guarantee on our 5-user package (just a reminder, it doesn't cover any talk time top up you've used!)
Available Billing : Monthly, Quarterly & Annual
Select User Quantity Minimum 5 Users Price per User
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0.00 KSh / month

Terms and Conditions
30-day money-back guarantee
Shipping: 2-3 Business Days
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Cloud One Managed Contact Center Communication Suite

Cloud One Managed Contact Center Communication Suite is the definitive communication solution, designed to empower businesses with the most advanced features and capabilities. It represents the pinnacle of our communication offerings, providing a comprehensive platform for seamless customer interactions and unparalleled operational efficiency.

This is our most advanced, fully managed communication platform, designed for businesses that demand the highest level of performance and functionality. We handle all aspects of implementation, management, and support, allowing you to focus on delivering exceptional customer service. This suite integrates all the robust features of our professional communication offerings, plus specialized contact center capabilities.

Managed Contact Centre Communication Suite Features

This innovative communication solution provides your company with all specialized telephony tools to streamline your communication processes effectively.

  • Integrate voice, video, messaging, and advanced collaboration tools into a single, cohesive platform.
  • Enable seamless communication across desktops, mobile devices, and web browsers with intuitive UC clients.
  • Implement advanced call routing, queuing, and distribution strategies to maximize customer service efficiency.
  • Utilize real-time dashboards and comprehensive reporting to monitor and optimize call center performance.
  • Implement skills based routing to get the right person to the right customer.

  • Integrate effortlessly with leading CRM platforms to enhance customer interactions and streamline workflows.
  • Enable click-to-call functionality and automatic call logging for improved productivity.

  • Conduct professional video conferences with screen sharing and advanced collaboration tools.
  • Facilitate seamless team collaboration with integrated instant messaging and presence management.

  • Implement sophisticated IVR systems with multi-level menus and customized routing rules.
  • Utilize advanced call recording and monitoring capabilities for quality control and compliance.
  • Hot desking functionality to allow for flexible work spaces.

  • Benefit from advanced security features, including encryption and access control, to protect your communication infrastructure.
  • Ensure high availability and reliability with redundant systems and failover mechanisms.
  • Easily scale your communication system to meet the evolving needs of your business.
  • Customize your solution with a wide range of add-ons and integrations.
  • Gain valuable insights into communication patterns with comprehensive call analytics and reporting.

Powerful Integrations to Streamline your Workflows

Easily streamline your workflows and empower your teams with ready-made integration with Microsoft Teams, popular CRMs, helpdesks, hotel PMS, and other business platforms.


You also get the ultimate flexibility to build your own with our open APIs.

Learn more

Managed Business Communications Suite Editions

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