Self Managed Contact Centre BCS Cloud Edition Subscription

✅ Standard Telephony features

✅ Admin Portal

👉Requires technical expertise to setup & support

✅ Multi-tenant host with dedicated instance

✅ 📆 1 Year Contract

✅ Locally hosted at Africa Data Centre Nairobi & Raxio Data Centre Kampala

✅ 15 Data Centre located in South Africa, Thailand, Singapore, Canada, Germany, Ireland,  UK, Italy, France, USA , Bahrain, Australia

✅ Call recording - 500 minutes per system

✅ Simu Connect Web , Windows, Mac,  Android, IOS, Chrome Extension Client App

✅ 99.99% Uptime & 24/7 monitoring

✅ Prepaid & Postpaid Billing with deposit

✅ Cloud One 4SC PAYG SIP Trunk with Cloud One Phone Numbers +25420790XXXX

👉Proof of country residency required for Cloud One Phone Numbers

👉Service activation form required before activation of service

✅ Ready for outgoing calls with initial KES 1000 Cloud One talk time.

✅ Boss-Secretary call screening

✅ Call accounting and billing with scheduled email reports

✅ Inbound Call Center with custom wallboard

✅ Inbuilt Hotel Management

✅ Voicemail Transcription: Requires integration with Google Cloud Speech-to-Text Service

✅ Supported Integrations

✅ License fee Included

✅ Monthly , Quarterly & Annual Billing Options

💲 Bring Your Own Carrier (BYOC)

💲 GSM Line Hosting

💲 Premium Support Tickets

💲 5% Extra Discount on Yealink IP Phones if purchased together with initial order

💲 Load Talk time for outbound calling after initial talktime depletion

💲 Additional Call Recording Capacity of 10,000 minutes

👉 We're excited to offer a 7-Day Money Back Guarantee on our 5-user package (just a reminder, it doesn't cover any talk time top up you've used!)