Included in the 3CX Phone System installation
A 3CX Phone System installation includes expert remote setup, customized extension configuration, and seamless Cloud One SIP trunk integration. User-friendly guides facilitate app usage across devices. The system features custom IVR, call recording, and scheduled reports for enhanced functionality and system monitoring.
- Expert Remote Installation
- Extension Setup
- User App Guides
- Cloud One SIP Trunk Setup
- Inbound/Outbound Call Routing
- Custom IVR Configuration
- Scheduled Call Reports
- Call Recording
Excluded in the 3CX phone system installation(Quoted separately)
Installation and configuration of a complete VoIP Phone System takes time. Phone Systems are more complex, as they operate with phone hardware, SIP providers and Gateways.
- User Training
- SIP Phone Configuration (Supported & Unsupported)
- VoIP Gateway Setup & Support
- 3rd Party SIP Trunk Costs (Setup & Maintenance)
- 3rd Party Integrations (CRM, Teams, etc.)
- 3CX Call Flow Design
- Firewall Configuration
- Customizations (Prompts, Music on Hold, Travel Costs)